Why E-Commerce Teams Choose Custora by bluemint
Turn Browsers into Buyers
Custora delivers highly personal, intent-driven product recommendations that help customers find the right product, even with typos, vague questions, or long queries.
Instant Answers, Always Available
Custora knows everything about your store: products, stock, policies, sizing, returns and more.
Customers receive clear, accurate answers in seconds.
Human Takeover When Needed
If a case requires personal attention, support agents can jump in seamlessly, zero disruption for the customer.
Less Manual Work, Lower Costs
By automating repetitive support tasks and improving product discovery, teams save time and drive higher sales with less effort.
Powerful Integrations — No New Systems Needed
Custora connects directly to the tools you already use, and handles operational tasks end-to-end:
- Check order status
- Cancel or update orders
- Add subscribers to your newsletter
- Manage customer queries automatically
- Trigger custom workflows
- Integrate with Magento 2, Shopify, WooCommerce, BigCommerce, Omnium, Zendesk, Medusa.js, Adobe Commerce and more
Built for Reliability, Speed & Growth
Custora isn’t a generic chatbot, it’s a unified AI engine designed specifically for e-commerce.
Compared to typical AI tools, Custora offers:
- Full product catalog understanding
- Natural language matching (typos, synonyms, long questions)
- Unified search + chat in one system
- Deep store knowledge
- Custom workflow automation
- Seamless omnichannel integration
Where other systems get stuck, Custora gets smarter.
Custora is the AI engine built for modern e-commerce
- Full Product Understanding
- Real Language Intelligence
- Seamless Store Integration
- Go Live in Just 7 Days
FAQ – Custora – powerd by bluemint
Does Custora work with my e-commerce platform?+
Yes. Custora integrates seamlessly with Shopify, Magento 2, Adobe Commerce, WooCommerce, BigCommerce, Omnium, Medusa.js and more. If your platform isn’t listed, we can connect through API, no limitations.
How does Custora understand my products?+
Custora reads your full product catalog, titles, attributes, tags, variants, descriptions, and builds an internal understanding of every product. It uses this knowledge to deliver accurate recommendations and natural language answers.
What happens if Custora doesn’t know the answer?+
If Custora is unsure, it will:
Ask clarifying questions, or offer to hand the conversation over to your support team.
Your customers never hit dead ends.
Will Custora replace my support team?+
No! Custora reduces repetitive tickets so your team can focus on complex, high-value cases. Most stores see a 30–40% reduction in manual workload.
How long does setup take?+
Most stores go live in 7 days. We handle the onboarding, data syncing, integrations, and testing, no downtime.
Does Custora increase conversion rates?+
Yes! Smarter product discovery + faster support typically lead to higher conversion and lower abandonment. Most customers see improvements in the first weeks.
What if I switch e-commerce platform later?+
Custora adapts instantly.
Switching platform won’t require retraining, reinstalling, or manual migration. You just connect your new system, and Custora keeps working.
Can Custora be customized for our specific needs?+
Yes. Custora is fully extendable, and we can customize workflows, actions, integrations, and AI behavior based on your requirements. From custom order flows to tailored product logic — anything can be built.
What if we want to build something unique with the AI?+
We support full custom development, whether it’s: bespoke workflows, advanced automation, platform-specific logic, integrations to internal systems, custom AI personality or tone Just tell us what you’d like to achieve, we’ll build it.
Is setup included in the monthly price?+
Setup is billed separately. On average, you can get started from 10 hours to fully connect your systems, sync your catalog, and configure Custora for your store. This ensures a smooth launch and a high-quality base to build on. If you need custom workflows or deeper integrations, we provide a clear estimate before we start.
Simple Pricing. Full Access. Zero Risk.
Custora gives you a powerful AI engine tailored for modern e-commerce — without complex tiers or hidden limitations.
Setup is fast, predictable and designed to get you live quickly.
€499/month
Billed monthly. Cancel anytime.
1,000 AI conversations- All features unlocked
- Automatic data syncing
- Smart routing to human support
- Starting from 10 hours of setup & implementation
- Unlimited customization possibilities (quoted separately)